<div>We have an immediate opportunity for an organized undergraduate student to join our IT and Security team as AI & Operations Intern.</div> <div> </div> <div>Our Intern will have an opportunity to accelerate their personal and professional growth through a professional learning environment.</div> <div> </div> <div> <p><strong>About You</strong></p> Under the direction of our VP of IT and Security, our Intern will add value and contribute to key IT and Security projects.</div> <div> </div> <div>Duration:</div> <div> </div> <div>We anticipate this position will work 40 hours per week and can be based in our Sunnyvale, CA office or remotely in the US.</div><br /> What You'll Do (aka Responsibilities) <br /> <br /> <li><strong>Claude Skill Development</strong> Design, build, and test Claude skills (SKILL.md) for IT and Security workflows, including writing skill descriptions, step-by-step instructions, and prompt logic that integrates with Azul's connected MCP servers.</li> <li><strong>AI Agent Design and Deployment</strong> Assist in scoping, building, and iterating on AI agents that automate repetitive IT and Security tasks, including tool selection, prompt engineering, and testing against real-world scenarios.</li> <li><strong>MCP Connector Integration and Testing</strong> Configure and validate MCP connector integrations (Slack, Atlassian, Asana, M365, Salesforce) within Claude, documenting tool behavior and flagging gaps or security considerations.</li> <li><strong>Security Operations Support</strong> Support the Security team with log review, alert triage, and incident documentation across Okta, Microsoft Purview, and Defender, following established investigation playbooks.</li> <li><strong>IT Operations and Helpdesk Assistance</strong> Assist with hardware procurement tracking, onboarding/offboarding tasks, Jamf device management, and SaaS access requests under the direction of the IT Operations team.</li> <li><strong>Documentation and Knowledge Base Maintenance</strong> Create and maintain internal documentation for AI tools, security procedures, and IT runbooks in Confluence, ensuring accuracy and accessibility for team members.</li> <br /> What You'll Bring (Education, Skills, Qualifications) <br /> <br /> <li><strong>Education:</strong> Currently enrolled in an Undergraduate degree program majoring in Engineering, Information Technology, Physics or appropriate degree with a minimum overall GPA of 3.4</li> <li>Excellent organizational and time-management skills</li> <li>Able to effectively manage competing priorities</li> <li>Excellent written and verbal communication skills</li> <br /> Additional Details <br /> <br /> <li>Duration: 8-12 weeks</li> <li>Weekly hours: 40</li> <li>Location: Sunnyvale, CA or Remote, US</li>