Remote Onboarding & Customer Support Representative

Remote Representative – Build Long-Term Client Relationships Location: U.S. & Canada | 100% Remote Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families. Our continued growth is rooted in trust, service, and long-term relationships—creating a stable and purpose-driven career opportunity. We are currently seeking client-focused Remote Representatives to connect with families through Zoom-based virtual consultations. This role allows you to serve clients, build lasting relationships, and grow your career—all from the comfort of your home. Why This Role Proven Stability Consistent growth, including over 20% expansion last year—even in challenging economic conditions. Essential Industry Provide services that families rely on for long-term security and protection. 100% Remote Flexibility Work from anywhere in the U.S. or Canada—no commute required. Client-Focused Model Conduct virtual consultations only—no in-person appointments. What We’re Looking For Strong communication and relationship-building skills Basic computer proficiency and comfort with virtual platforms Reliable work ethic with strong accountability Professional, positive, and personable demeanor Effective time management and organizational skills Leadership or management experience is a plus, but not required No prior insurance experience is needed—comprehensive training and mentorship are provided. What We Offer Work From Home Enjoy the flexibility and convenience of a fully remote career. Weekly Pay Earn consistent income on a proven, structured schedule. Performance Bonuses & Structured Contracts Additional earning potential tied directly to your performance. Comprehensive Benefits Health insurance reimbursement Life insurance coverage Retirement plan options Flexible Schedule Create a work schedule that fits your lifestyle. Residual Income Opportunities Build long-term earnings through renewals and ongoing client relationships. Interview Process All interviews are conducted via Zoom video conferencing to ensure safety, convenience, and accessibility. Ready to Get Started? If you’re looking for a remote career where relationships matter, growth is real, and your work makes a difference, we encourage you to apply today. Build a meaningful future with AO—right from home.