Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Director of Demand and Inventory Planning to join our Operations Team! This individual will report into our Senior Vice President, Fulfillment Operations and lead our end-to-end inventory planning function, overseeing demand forecasting, replenishment, and inventory allocation across our fulfillment network. This role will be responsible for optimizing inventory investments to maintain product availability, improve inventory turnover, and drive profitability. Working closely with partners across Merchandising, Finance, Supply Chain Operations, and executive leadership, this individual will align demand and inventory strategies with broader business and financial objectives. If you’re passionate about inventory optimization, enjoy using data to drive strategic decisions, and are excited to lead initiatives that improve operational efficiency and support business growth, we’d love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires approximately 20% travel, including visits to our fulfillment centers and travel to our headquarters in Melville, NY 6 times per year for internal meetings and team-building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base Salary: The expected starting salary for the position is $189,175 to $270,250 within a full position range of $189,175 to $351,325 annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint. Key Responsibilities: - Inventory strategy and governance - Define and lead our inventory strategy, including SKU segmentation, service level targets, and stocking policy by fulfillment center - Establish clear guardrails that balance service, working capital, and profitability, with defined decision rights across functions - Build the framework for SKU governance, including how new items are introduced and how unproductive inventory is identified and exited - Define the criteria for which SKUs we own and stock versus which are better served through marketplace or third-party fulfillment, balancing customer speed and experience, margin, and inventory investment - Own the long-term inventory planning roadmap across process, systems, and operating model - Demand forecasting - Establish an enterprise forecasting framework with clear accuracy measures and accountability - Combine historical data, system-driven forecasting, and merchant input into a single, SKU-level demand signal - Account for seasonality, promotions, product lifecycle, and regional demand patterns - Replenishment and network allocation - Own replenishment execution, including purchase order quantities, across all categories - Determine where inventory should be positioned across our fulfillment centers to maximize same-day and next-day delivery reach while managing total inventory investment - Improve lead time accuracy and vendor performance in partnership with Merchandising and vendor partners - Performance and KPI ownership - Establish and own inventory KPIs, including in-stock and fill rate, forecast accuracy, inventory turns and weeks of supply, GMROI, and overall inventory productivity - Deliver clear executive reporting with root-cause analysis and corrective action - Cross-functional leadership - Serve as the primary inventory planning partner to Merchandising, Finance, and Supply Chain Operations. Merchandising owns category financial plans, assortment, and margin strategy; you own translating those plans into inventory decisions - Partner with Finance on annual budgeting, ongoing reforecasting, and inventory investment targets - Systems, data, and operating model - Own planning systems strategy and adoption, and work with IT, Analytics, and our automation and WMS...