The HR Operations & Payroll Coordinator supports the Human Resources function by coordinating ADP reporting, payroll administration, time and attendance administration, employee recognition reporting, state licensing, provider credentialing, new-hire technology setup, and other assigned administrative operations. Essential Duties & Responsibilities ADP Reporting & Administration * Generate and distribute routine and ad hoc reports from ADP Workforce Now. * Prepare operational reports for leadership. Payroll Administration * Process payroll through ADP Workforce Now. * Review payroll data for accuracy and completeness prior to payroll processing. * Audit employee timecards and resolve routine payroll discrepancies in coordination with managers. * Process payroll-related changes, including new hires, terminations, pay rate changes, deductions, and direct deposit updates. * Assist employees and managers with routine payroll questions. * Maintain payroll records and support compliance with company policies and payroll procedures. Time & Attendance * Review and process PTO requests in ADP. * Generate time and attendance reports. * Monitor time and attendance workflows to ensure timely processing. * Assist managers with routine timekeeping questions. Employee Recognition & Reporting * Track positive patient feedback through Google Reviews, Sycle, patient emails, phone calls, and other recognition sources. * Compile employee recognition information for leadership review and company recognition programs. * Prepare recognition reports and summaries as requested. State Licensing Administration * Monitor Hearing Instrument Specialist (HIS) licensing requirements and renewal dates. * Maintain licensing records and documentation. * Coordinate renewal reminders and collect required documentation. * Communicate with state licensing boards and employees regarding licensing requirements and examinations. Provider Credentialing * Work with the Insurance Coordinator to credential providers for any insurance company AHC participates with. New Hire Technology Support * Create company email accounts for new employees. * Coordinate user account setup and system access. * Ensure new hires have the necessary technology and system access prior to their start date. * Coordinate shipment of company equipment when needed. Administrative Operations * Coordinate maintenance requests. * Order office and clinic supplies. * Process hearing aid orders. * Coordinate phone forwarding requests. * Perform other administrative duties as assigned. Required Qualifications * Previous administrative or operations experience. * High School Diploma (Required) * Experience processing payroll through ADP Workforce Now. * Strong organizational skills. * Excellent customer service and communication skills. * Ability to prioritize multiple tasks. * Close attention to detail. * Proficient in Microsoft Office.