Online Hotel Reservations Specialist Customer Support

<p>&nbsp;</p> <p><strong>Location:</strong> Remote (U.S.)</p> <p><strong>Employment Type:</strong> Flexible Remote Position</p> <p><strong>Industry:</strong> Travel &amp; Hospitality</p> <p>&nbsp;</p> <p><strong>About the Role:</strong></p> <p>We are&nbsp; expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.</p> <p>&nbsp;</p> <p><strong>Key Responsibilities:</strong></p> <p>Process and confirm hotel bookings through preferred travel partners</p> <p>Communicate with clients regarding rates, availability, and details</p> <p>Provide professional customer service via phone, email, or chat</p> <p>Research properties and destination amenities to match client needs</p> <p>Maintain accurate records of reservations and client preferences</p> <p>&nbsp;</p> <p><strong>What You’ll Bring:</strong></p> <p>Exceptional communication and organization skills</p> <p>Enthusiasm for travel, hotels, and guest satisfaction</p> <p>Self-discipline and accountability in a remote environment</p> <p>Basic computer proficiency and comfort learning new systems</p> <p>&nbsp;</p> <p><strong>What We Provide:</strong></p> <p>100 % remote structure with flexible scheduling</p> <p>Access to professional travel training and certification paths</p> <p>Mentorship and advancement opportunities within Destination Knot</p> <p>Access to industry discounts after completion of onboarding</p> <p>&nbsp;</p> <p>Start your remote career in travel with a team that values service, growth, and professionalism.</p>\n<p></p><p><br></p><p></p>\n<div>$45,000 - $65,000 a year</div>\n<br/><br/>Please mention the word **GUSTO** and tag RMTAwLjU1LjUzLjk5 when applying to show you read the job post completely (#RMTAwLjU1LjUzLjk5). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.