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Contract Maintenance Manager, Arizona

Pacaso • Phoenix, Arizona

About Pacaso Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. We've reimagined the second home category — pairing a thoughtfully designed co-ownership model with simplified financials, equitable scheduling, and dedicated local property management, so owners get the joy of a true second home without the hassle. Since launch, Pacaso has facilitated more than $1.2 billion in gross real estate transactions and service fees across 40+ destinations in the U.S., Mexico, and Europe — including Aspen, Lake Tahoe, Napa, Malibu, Palm Springs, Cabo, Paris, London, and most recently Florence, Milan, and Rome. We've raised over $300 million in cumulative equity funding, closed the largest real estate Regulation A+ offering of 2025, and reserved the Nasdaq ticker PCSO as we build toward a public listing. Our work has been featured in The New York Times, The Wall Street Journal, Fortune, Forbes, CNBC, Bloomberg, and others. Recognition We're a Certified Great Place to Work and have been honored for both our culture and our category-defining work: - No. 5, Forbes America's Best Startup Employers (2026) — our second consecutive Top 10 ranking - Newsweek's America's Greatest Startup Workplaces (2025) - Winner, 2025 Inman Best of Proptech Awards — Consumer Experience & Marketplace Innovation - Fortune & Great Place To Work Best Workplaces in Real Estate (2024) - Best Workplace in the Bay Area™ (2023) - LinkedIn Top Startup (2022) · Glassdoor Best Places to Work, #6 (2022) Contract Maintenance Manager Position Type: Independent Contractor (1099) Compensation: Hourly Rate $45 an hour Position Overview The Contract Maintenance Manager is responsible for executing maintenance and repair work across a portfolio of Pacaso luxury homes. Operating as an independent contractor on behalf of Pacaso, this role serves as an extension of our Asset Management team, ensuring homes are maintained to Pacaso's luxury standards and consistently ready for owner stays. This is a hands-on, hourly contract position focused on delivering high-quality repairs, responding quickly to maintenance needs, and providing a professional, seamless experience for Pacaso owners. Contract Maintenance Managers represent Pacaso while performing assigned services and are expected to uphold the same standards of quality, professionalism, communication, and attention to detail as Pacaso's internal Maintenance Managers. Key Responsibilities Maintenance Execution & Repairs - Complete assigned maintenance work orders across a portfolio of Pacaso homes. - Perform general handyman repairs, troubleshooting, and preventative maintenance. - Diagnose and address common issues involving plumbing, electrical, HVAC basics, appliances, fixtures, and smart home technology. - Identify repairs requiring specialized or licensed vendors and communicate recommendations to the Asset Management team. - Complete work efficiently, safely, and correctly the first time, following Pacaso Home Standards. Work Order Management & Communication - Coordinate with Pacaso's Operations Manager of Maintenance and Asset Managers on scheduling, priorities, and work assignments. - Respond promptly to urgent maintenance requests, including issues impacting active owner stays. - Provide timely updates on repair status, estimated completion times, and any additional work required. - Document completed work, including labor hours, materials used, photos, and repair details, in Pacaso's work order system or other documentation tools. - Communicate professionally with owners, vendors, and Pacaso team members while representing the company. Home Readiness & Quality Standards - Ensure maintenance work supports a safe, functional, and luxury-level home experience. - Identify potential maintenance concerns and proactively recommend repairs or preventative measures. - Maintain a high standard of workmanship, cleanliness, and attention to detail when working inside Pacaso homes. - Protect home finishes, furnishings, and equipment while performing repairs. - Support Asset Managers in maintaining consistent property standards across the portfolio. Hourly Billing & Documentation - Accurately track and submit hours worked against assigned maintenance work orders. - Document materials purchased and expenses incurred in accordance with Pacaso's contractor billing procedures. - Provide complete and timely documentation to support accurate property-level billing. - Obtain approval before performing work outside the agreed scope or incurring additional expenses, as required. Qualifications - 5+ years of experience in residential maintenance, handyman services, or property repairs. - Strong troubleshooting and repair skills across residential home systems. - Experience working in luxury residential properties, vacation homes, or high-end property management preferred. - Ability to work independently, manage assigned work efficiently, and deliver...

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