The Leisure Operations Support role provides customer service and full administrative support for all operational processes involved in selling travel for our leisure advisors. This position is 100% Remote Position Overview As a member of the North American support team, you will need a strong GDS background with at least 5 years GDS experience (Sabre required, Additional GDS helpful) is needed for a leisure support hybrid role. We are looking for someone with proven GDS and invoicing skills to work with leisure agents and Independent Contractors. Expedition Expectations * Work closely with both the Advisor support and Air teams in both US and Canada * Respond to written requests in timely fashion * Issue domestic and international tickets for leisure agents/ICs * Issue group space, individual reservations, exchanges and partial refunds as needed * Look for lowest fares and research airline contracts for negotiated commissions * Coordinate seat assignments * Resolve issues with invalid invoices in GDS/assist will new invoice requests in Sabre * Assist with tracking commission Passport to Success * 5+ years GDS /Travel Agency experience (GDS: Sabre required) * Ability to thrive in a fast paced, team environment * Proficiency in Microsoft Office Software * GDS Experience with Sabre required and alternate GDS(Apollo/Amadeus/Wspan) a plus * Demonstrated professional customer service skills * Attention to Detail * Pragmatic and self-disciplined * Capability of maintaining a favorable company image when interfacing with outside sources * Proven pursuit of learning and self-development * Ability to manage responsibilities in a manner to result in lower costs and better efficiency for the company * Ability to demonstrate personal and organizational integrity * Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility * Effective oral and written communications skills * Organizational skills that result in high productivity #LI-Remote