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ServiceNow Technical Delivery Lead & PMO Consultant

Nexer Group • CZ

<h2><span>About</span> <span>Us</span></h2><p>Nexer Czech Republic is a division within DANIR AB, <span>an</span> <span>IT</span> <span>consulting</span> <span>and</span> <span>R&amp;D</span> <span>company.</span> <span>We</span> <span>have</span> <span>the</span> <span>opportunity</span> <span>to</span> <span>work</span> <span>with</span> <span>world-renowned</span> <span>brands</span> <span>from</span> <span>Scandinavia,</span> <span>the</span> <span>USA,</span> <span>the</span> <span>UK,</span> <span>and</span> <span>Western</span> <span>Europe.</span> <span>Our</span> <span>goal</span> <span>is</span> <span>to</span> <span>grow</span> <span>strong,</span> <span>focusing</span> <span>on</span> <span>competencies</span> <span>rather</span> <span>than</span> <span>numbers.</span></p><h2><span>The</span> <span>Project</span> <span>and</span> <span>the</span> <span>Role</span> <span>Description</span></h2><p>Do you have hands-on experience delivering ServiceNow solutions and enjoy coordinating complex IT projects from requirements through production release? We are looking for an experienced <strong>ServiceNow Technical Delivery Lead &amp; PMO Consultant </strong>to join a large-scale digital transformation program for a global leading logistics organization.</p><p>This role combines technical consulting, project delivery leadership, stakeholder management, and PMO responsibilities. You'll take ownership of a ServiceNow workstream and drive it end-to-end, ensuring smooth collaboration across business and technical teams.</p><p>This is <strong>not</strong> a pure Project Manager or administrative PMO role. We are looking for professionals who have practical <strong>ServiceNow </strong>delivery experience and can confidently collaborate with technical teams, architects, and developers throughout the entire implementation lifecycle.</p><h2><span>Tasks</span></h2><ul><li><p><span>Own an assigned ServiceNow workstream end to end, from initial analysis through design, development, testing, Release to Production and hypercare.</span></p></li><li><p><span>Establish and maintain the workstream delivery plan, priorities, milestones, dependencies and expected outcomes.</span></p></li><li><p><span>Drive analysis activities and ensure requirements, technical dependencies and design decisions are sufficiently understood before development starts.</span></p></li><li><p><span>Identify technical blockers, dependencies and design risks early and drive them towards resolution.</span></p></li><li><p><span>Coordinate development activities and maintain visibility of progress against the workstream plan.</span></p></li><li><p><span>Coordinate testing and UAT, including readiness, business participation, defect management and resolution.</span></p></li><li><p><span>Drive Release to Production readiness, ensuring required approvals, documentation, testing evidence and release artefacts are available.</span></p></li><li><p><span>Coordinate workstream activities through production release and hypercare until agreed completion criteria are met.</span></p></li><li><p><span>Own workstream risks, issues, actions and dependencies, ensuring clear ownership and timely escalation.</span></p></li><li><p><span>Maintain Jira and other project tracking tools so that the current state of the workstream is accurate and transparent.</span></p></li><li><p><span>Produce clear and concise workstream status reporting for the Project Manager, Product Owner and project governance.</span></p></li><li><p><span>Organise and lead workstream meetings, workshops and stakeholder discussions where required.</span></p></li><li><p><span>Coordinate Business Unit and stakeholder engagement related to the assigned workstream.</span></p></li><li><p><span>Translate complex technical topics into clear information for business stakeholders and project management.</span></p></li><li><p><span>Prepare or coordinate required project documentation, presentations, decisions, communications and supporting material.</span></p></li><li><p><span>Proactively identify gaps, outstanding decisions and potential delivery problems rather than waiting for tasks to be assigned.</span></p></li><li><p><span>Work independently while recognising when architectural, product or project-level decisions need to be escalated.</span></p></li></ul><h2><span>Required</span> <span>Skills</span></h2><ul><li><p><span>Based in Czechia</span></p></li><li><p>Hands-on experience delivering ServiceNow implementations</p></li><li><p>Strong understanding of the ServiceNow platform, architecture, integrations, and delivery lifecycle</p></li><li><p>Experience leading technical workstreams or similar delivery responsibilities</p></li><li><p>Solid background in ITSM environments</p></li><li><p>Strong project management and PMO capabilities</p></li><li><p>Experience working with Jira and Agile delivery methodologies</p></li><li><p>Excellent stakeholder management and communication skills</p></li><li><p>Ability to work independently within complex enterprise environments</p></li><li><p>Professional English communication skills</p></li></ul><h2>Nice to have</h2><ul><li><p>Previous experience as a ServiceNow Consultant, Business Analyst, Implementation Lead, or Technical Delivery Lead</p></li><li><p>Consulting background within enterprise digital transformation programs</p></li><li><p>Experience coordinating globally distributed teams</p></li><li><p>Knowledge of release management and change management processes</p></li><li><p><span>Excellent written and spoken English.</span></p></li></ul><h2><span>Why</span> <span>Should</span> <span>You</span> <span>Choose</span> <span>Us?</span></h2><ul><li><p><span>Exciting</span> <span>projects</span> <span>in</span> <span>multinational</span> <span>and</span> <span>inspiring</span> <span>environments</span></p></li><li><p><span>Opportunity</span> <span>to</span> <span>work</span> <span>with</span> <span>internationally</span> <span>recognized</span> <span>brands</span> <span>and</span> <span>transformation</span> <span>programs</span></p></li><li><p><span>Become</span> <span>part</span> <span>of</span> <span>a</span> <span>team</span> <span>of</span> <span>motivated</span> <span>professionals</span> <span>who</span> <span>are</span> <span>here</span> <span>to</span> <span>stay</span></p></li><li><p><span>We</span> <span>value</span> <span>loyalty</span> <span>and</span> <span>support</span> <span>your</span> <span>professional</span> <span>growth</span></p></li><li><p><span>Respect</span> <span>for</span> <span>your</span> <span>private</span> <span>life,</span> <span>with</span> <span>no</span> <span>expectation</span> <span>of</span> <span>overtime</span> <span>or</span> <span>weekend</span> <span>work</span></p></li><li><p><span>Online</span> <span>and</span> <span>offline</span> <span>events</span> <span>across</span> <span>Europe</span> <span>and</span> <span>beyond,</span> <span>connecting</span> <span>colleagues</span> <span>from</span> <span>different</span> <span>countries</span></p></li></ul><h2><span>Assignment</span> <span>Details</span></h2><ul><li><p><span>Employment</span> <span>type:</span> <span>employment contract</span></p></li><li><p><span>100%</span> <span>allocation</span></p></li><li><p><span><strong>Remote</strong></span><strong> </strong><span>work</span> <span>with</span> <span>occasional</span> <span>travel</span> <span>as</span> <span>required</span></p></li><li><p><span><strong>Location:</strong></span> <span>Czech</span>ia</p></li></ul><p><span><strong>Submit</strong></span><strong> </strong><span><strong>your</strong></span><strong> </strong><span><strong>application</strong></span><strong> </strong><span><strong>online</strong></span><strong> </strong><span><strong>in</strong></span><strong> </strong><span><strong>one</strong></span><strong> </strong><span><strong>easy</strong></span><strong> </strong><span><strong>step.</strong></span><strong> </strong><span><strong>Apply</strong></span><strong> </strong><span><strong>now!</strong></span></p>

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