<p>We're hiring on behalf of a Haystack partner!</p><p><br></p><p>The Role</p><p>⢠Analyze and respond to user inquiries for IT-related issues.</p><p>⢠Assist with improving project efficiency and effectiveness within an IT support context.</p><p>⢠Perform professional technology support tasks including account access requests and application support.</p><p>⢠Troubleshoot account issues and escalate priority problems.</p><p>⢠Consolidate daily requests and manage information from various sources.</p><p>⢠Engage with clients to understand IT requirements and translate them into project plans.</p><p><br></p><p>What You'll Need</p><p>⢠1+ years of experience supporting a defense organization in a professional capacity.</p><p>⢠Experience using Microsoft Power Platform tools.</p><p>⢠Experience using Microsoft Office Suite tools, including Teams for collaboration.</p><p>⢠Ability to learn new technologies and concepts quickly.</p><p>⢠Ability to work cooperatively as a team member.</p><p>⢠Ability to perform shift work.</p><p>⢠Secret clearance required.</p><p>⢠Bachelor's degree.</p><p><br></p><p>What's On Offer</p><p>⢠Competitive annual salary ($48,100 - $98,000) plus potential benefits and professional development opportunities.</p><p>⢠Opportunity to work on complex problems and contribute to innovative solutions.</p><p>⢠Engage directly with clients to ensure project success and meet quality standards.</p><p>⢠Support for total well-being, including health, financial, and retirement benefits.</p><p><br></p><p>Apply via Haystack today!</p><br/><br/>Please mention the word **SWANK** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.