Purpose Own and lead the end‑to‑end delivery of Brink’s Global Operations Systems Program Director, driving the re‑implementation and convergence of CargoWise, Footprint, Trackonomy, and the future BGS technology stack to deliver a standardized, automated, and scalable global operating model with measurable business outcomes. Primary Accountabilities 1. Enterprise Program Ownership Own program delivery. Single point of accountability for system implementation outcomes across Operations, IT, Finance, and Market Units Ensure delivery of productivity, service quality, financial controls, benefits realization/ budgets/ resourcing, and customer experience improvements 2. Global Operating Model & Standardization Drive definition and deployment of a global “to‑be” operational template (L4 processes, SOPs, RACI, KPIs) Balance global standardization with local regulatory and legal requirements Ensure systems enforce standard process execution 3. Core Platform Re‑Implementation Leadership Lead re‑implementation and optimization of CargoWise, Footprint, Trackonomy, and integrated platforms Own sequencing, dependencies, rollout strategy, and legacy system exit Drive fit‑to‑standard decisions and minimize customization and technical debt 4. Automation, AI & Digital Enablement Embed eliminate / standardize / optimize / automate / robotize principles by design Sponsor straight‑through processing, workflow automation, OCR/ICR, and AI use cases Prioritize scalable capabilities over isolated point solutions 5. Governance & Executive Decisioning Establish and run global governance, steering forums, and Go / No‑Go decision gates Proactively manage cross‑functional risks, trade‑offs, and escalations Provide clear, outcome‑based reporting to ELT and sponsors 6. Change, Adoption & Capability Uplift Lead global change, training, and adoption strategy with minimal service disruption Ensure knowledge transfer, operational readiness, and sustainability post‑program Embed continuous improvement as a permanent operational capability 7. Partner & Vendor Accountability Own senior‑level engagement with system integrators and technology partners Ensure delivery quality, commercial discipline, and contractual accountability Education & experience University Degree in Engineering, IT or adjacent areas 10+ of system implementation leadership 10+ multi-country team leadership exp Desirable international working experience Logistics experience is an advantage. Process improvement and system implementation are a must have Leadership Capabilities Enterprise transformation leader, not a PMO role Authority across Ops and IT delivery Measured on outcomes and value realization, not milestones Collaboration, influencing Build a Career with Purpose at Brink’s For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you. Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know—we’re here to support you every step of the way.