Retail Media Solutions Manager About the role The Retail Media Solutions Manager owns the strategy, roadmap, growth and execution of the retail media product portfolio within the Rainmaker Tribe in ShopriteX. The role builds experiences that satisfy and delight customers while improving advertiser outcomes, supporting client acquisition and retention, and scaling retail media revenue. It carries end-to-end accountability for a medium- to high-complexity, high-impact and high-visibility portfolio, from discovery and benefit hypotheses through delivery, launch and ongoing optimisation. The portfolio spans digital media, in-store media, EPOS (electronic Point of Sale) media (till slip), campaign management, reporting, and data collaboration capabilities that connect the retail media network. Digital product responsibilities include ad serving, campaign management, audience targeting, measurement and reporting integrations across relevant mobile app and web touchpoints. Working with Product Managers, Product Owners, UX, engineering, analytics, growth and business teams, the role maximises value from advertising tooling, strengthens measurement transparency and balances commercial growth with a consistent customer experience. What you’ll do Portfolio & Roadmap Management - Determine, scope, prioritise and manage a 12–18-month retail media portfolio roadmap aligned with Rainmaker’s strategy and OKRs. Maintain a clear Now / Next / Later view and prioritised backlog with business leadership, Product Owners, business analysts and solution architects. Ensure prioritised initiatives enter development roadmaps, make dependencies and trade-offs explicit, and communicate requirements and sequencing to all relevant stakeholders. Team lead - Lead and develop the Rainmaker product team across the following portfolio areas, aligning priorities, accountability and delivery: - - Digital Media: onsite and offsite inventory, banners and sponsored placements - EPOS Media: point-of-sale media, gamification and rewards - In-store Media: print, screens, digital out-of-home, sampling, activations and radio - Retail Media Platform: CRM, campaign management, audience activation and reporting Product Lifecycle Leadership - Guide Product Managers and Product Owners through discovery, planning, forecasting, delivery, launch and ongoing lifecycle management of retail media products; monitor product profitability and advertiser value. - Translate opportunities and epics into prioritised features and detailed product specifications for engineering and design, including functional requirements, success measures and acceptance criteria. - Manage feature execution and rollout across relevant customer-facing apps, web and retail media platforms, covering design, documentation, implementation, testing, launch and success metric monitoring. - Work proactively with engineering and QA to clarify requirements through team meetings and functional clarification sessions; ensure requirements are met during solution design and after implementation. - Establish plans and processes to maximise value from retail media tooling and integrations for ad serving, campaign management, targeting and reporting. Stakeholder Integration & Communication - Identify and consult stakeholders for each portfolio area and roadmap; understand advertiser, customer and internal stakeholder pain points and objectives. - Collaborate across product, UX, engineering, analytics, growth, sales, finance and business teams to design, implement and launch retail media capabilities. - Engage subject matter experts to analyse trade-offs, resolve priority conflicts and secure stakeholder buy-in for requirements. - Obtain stakeholder sign-off on specifications and provide clear project status communications, integrated reporting and feedback. - Engage executive leadership on customer-centric product concepts, commercial outcomes and portfolio decisions. Performance & Optimization - Determine, monitor and analyse quantitative and qualitative data to identify retail media optimisation opportunities and features that drive growth. - Build and maintain reporting to measure project success, advertiser outcomes, customer satisfaction, commercial performance and campaign effectiveness; use insights to guide continuous improvement. - Own the accuracy of in-app events and relevant customer data points so that analytics, audience targeting and conversion tracking are reliable. - Apply conversion rate optimisation and funnel analysis to improve acquisition, retention and conversion while balancing advertising outcomes with the customer experience. - Use analytics, ad serving and reporting/targeting tools to extract actionable insights and improve product decisions, measurement transparency and attribution. - Work with UX/UI to validate solutions to customer and advertiser challenges; communicate requirements clearly and ensure designs are practical, data-driven and implementable across...