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Associate Lodging Manager & Marketing Specialist

NavanUnited States

We are seeking a versatile and proactive Associate Lodging Manager & Marketing Specialist to join our team. This unique hybrid role is designed for a detail-oriented professional who can balance high-level marketing and engagement strategies with rigorous operational execution. You will split your time between two critical pillars: Supply Partnership Marketing (30%), where you will drive engagement and optimize how we showcase our partners, and Lodging Partnerships Manager (70%), where you will serve as the owner of daily account functions, RFP execution, and revenue growth. WHAT YOU'LL DO:  1. SUPPLIER ENGAGEMENT & MARKETING (30%) * Partnership Optimization: Act as the primary architect for supplier engagement, organizing and broadcasting events such as educational lunch-and-learns, partner showcases, webinars, and FAM trips. * Content Strategy: Manage and optimize supplier content within internal knowledge bases to ensure stakeholders have the most accurate and persuasive information. * Sponsorship Management: Execute marketing sponsorship agreements, ensuring partners receive maximum value and visibility. * Internal Communications: Act as the "voice of supply" by broadcasting partnership updates, news, and activities to relevant internal stakeholders. 2.  ASSOCIATE LODGING MANAGER  (70%) * RFP Execution: Lead the end-to-end RFP process, including monitoring supplier responses, providing feedback, and resolving partner questions. * Account Executive Functions: Perform technical lodging tasks such as rate loading, auditing, and parity checks to ensure seamless booking experiences. * Operational Support: Manage the shared lodging email aliases and slack channel for both internal and external inquiries, ensuring accurate and timely responses. * Revenue Growth: Directly manage a dedicated set of accounts, identifying opportunities to drive volume and increase overall revenue. WHAT WE’RE LOOKING FOR: * Industry experience preferred: adequate experience in working within a supplier organization of corporate or online travel agency * Energized and comfortable with a fast-moving, sometimes ambiguous, environment * Exceptional organization and project management skills * Excellent communication and interpersonal skills across all levels of the business, multiple locations and within supplier communities * Ability to dive into the data and synthesize key learnings in a compelling way * Strong business and operational sense * Confidence, opinions, good judgement, and a bias toward action * Ability to adapt and thrive in a hyper-growth environment * Education: Bachelor’s degree in a business, economics, marketing, hospitality field or related discipline required * Skills: GDS, Thoughtspot (or similar analytics platform), Google suite  

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