Hiring: Full-Time AI Operations Specialist - Remote 🚀 About the Client 🚀 🤖 AI-powered growth agency– Builds AI voice, SMS, email, and ad automation for service businesses that live and die by booked appointments. 📞 24/7 AI voice receptionists– Deploys inbound voice agents integrated directly with clients' CRMs so no lead ever goes unanswered. ⚙️ Full revenue systems, not just ads– Combines paid advertising, custom apps, funnels, and GoHighLevel automations into one connected engine. 🚀 Major franchise rollout underway– Preparing to deploy its technology across 59 locations of a national waxing studio brand, alongside clients in solar, barbershops, firearms training, and holiday lighting. ⚡ Fast-paced and entrepreneurial– A lean, founder-led team where your work directly shapes how the agency scales. 💛 Fair, forgiving, and fun– A founder who treats the team like family and generously rewards people who create real value. 🌟 About WeAssist 💡 🌍 Led by a Founder Who Cares– Reef Colman built WeAssist to empower individuals and create meaningful opportunities that support families. ⚡ Fast & Purposeful Recruiting– We move quickly but prioritize long-term fit, stability, and growth over just filling roles. 🌎 Connecting Global Talent– With 100+ outsourced professionals and growing, we link top talent worldwide with thriving US businesses. ❤️ Giving Back Matters– From building schools to feeding the homeless, we believe true success means making a difference. 🤝 An Inclusive & Thriving Culture– Your skills and unique gifts matter. We create an environment where outsourced professionals don't just work—they grow. ⚒️ Key Responsibilities of the AI Operations Specialist 📝 🤖 AI Systems, Voice Bots & Custom App Operations 🔧 GoHighLevel (GHL) & CRM Management 📊 Performance Dashboard & Analytics Monitoring 📚 SOP Creation & Systems Documentation 🗓️ Executive & Administrative Support 🎬 Ad Campaigns, Creative Production & Client Support Additional Information: Review this Doc first! How to Prepare for the Recruiting Process - - https://docs.google.com/document/d/1tCWNqlU4gNG4nQaEeo5iSKNB8A8X7xAlVCMDvZwkdDk/edit?tab=t.0#heading=h.gt6n5ybw2ujb 📢 Why Are They Hiring an AI Operations Specialist? 🏢 Our client is hiring an AI Operations Specialist to take full ownership of agency fulfillment, day-to-day operations, and technical automations—so the founder can step out of the back end and focus 100% on sales demos, prospecting, networking, and closing deals. Over time, the agency's tech stack has grown into a powerful but scattered mix of custom apps, GHL automations, and AI tools that were never fully documented. They need a dependable, technically sharp operator who can audit and organize everything, turn it into clean, repeatable SOPs, and lead the technical rollout across 59 franchise locations. This isn't a 'just follow instructions' role—they want someone who spots problems, recommends improvements, and owns outcomes. If you're an AI-fluent, highly organized agency operator who loves building automations, untangling messy systems, and making things run like clockwork—this role could be a great fit for you. ✨ ✅ Qualifications: Must-Haves: - 🎯 Digital Marketing Agency Experience– Previous experience in an agency setting (operations, fulfillment, or media buying) and a solid understanding of agency dynamics. - 🔧 Advanced GoHighLevel (GHL) Skills– Hands-on experience building workflows, triggers, snapshots, funnels, pipelines, and email sequences, plus troubleshooting when things break. - 🤖 AI Automation Fluency– Advanced, practical command of the modern AI ecosystem (Claude, ChatGPT, n8n, and more) and the ability to deploy solutions quickly. - 📞 Voice AI Experience– Has built or managed at least one voice AI agent on platforms like Retell or Vapi. - 💻 App Building & API Proficiency– Comfortable handling API keys and webhooks and working in builder environments like Claude Code and Replit to maintain, troubleshoot, and improve custom apps and integrations. - 🎬 AI Video Generation– Already proficient in Higgsfield AI (or an equivalent photorealistic video tool) to produce dynamic ad creatives without on-the-job training. Nice-to-Haves: - 🏗️ Systems Architecture Experience– Has organized fragmented tech stacks into scalable operating systems and repeatable deployment processes. - 🔗 CRM Integration Familiarity– Experience with third-party CRM data feeds such as Zenoti. - 📣 Media Buying Knowledge– Experience running or supporting paid ad campaigns on Meta and Google. - 🌱 Early-Stage Agency Building– Has helped build or organize operations during an agency's early growth stages. - 🧑💻 Relevant Background– Prior titles like Agency Operations Specialist, Technical VA, Marketing Automation Specialist, AI Integrations Specialist, or Media Buyer/Operations Manager. Responsibilities of the AI Operations Specialist: Your responsibilities include: - 🤖 AI Systems, Voice Bots &...