IT & Security Lead

Please note that we do not accept unsolicited candidate introductions, referrals, or resumes from external recruiters or staffing agencies. Location: Remote (candidates must be located in MST or PST Time Zone) Background Check Requirement As part of our hiring process, Frontline Wildfire Defense conducts comprehensive background checks for all new hires. These checks typically cover the past 7–10 years and may include employment and education verification. For roles that require work in the field, driving record verification is also required. Employment offers are contingent upon the successful completion of these background checks. About Frontline Wildfire Defense Founded in 2017, Frontline developed the first fully integrated wildfire defense system to stop the leading cause of home loss in wildfires: ember-driven ignition. The system combines exterior sprinklers, full-coverage design, and connected software for remote monitoring and response, allowing homes to protect themselves long after families evacuate or infrastructure fails. Proven effective during the 2025 Los Angeles wildfires, 96% of homes with Frontline systems survived. That success has earned top industry recognition, including Frontline being recognized as one of TIME’s Best Inventions 2025 in the Green Tech category and receiving the PCBC Gold Nugget Award for “Most Innovative Housing Concept” and the Best of IBS Award for “Best Home Technology.” As wildfires grow hotter and more frequent, our vision is to give people the tools and strategies to live safely with fire. We’re building a mission-driven team creating real-world solutions in wildfire safety and climate tech. About This Opportunity As Frontline’s IT & Security Lead, you will own IT and cybersecurity for our fully remote workforce. You will run day-to-day IT operations, administer our systems and SaaS tools, manage the full hardware lifecycle, and lead the company’s security program, keeping our team productive and our data protected as we scale. You will report to the VP of Business Operations. This is a founding IT role. You will be the first dedicated IT professional at Frontline, with significant latitude to build processes, select tools, and establish the security posture of a rapidly growing company. It is a high-ownership individual contributor role: you will set direction and do the work yourself, from resolving a laptop issue in the morning to presenting a security roadmap to leadership in the afternoon. The right person treats security as a core operating discipline, not a compliance checkbox, and sees building something from the ground up as an opportunity. Key Responsibilities IT Operations & Strategy - Own IT operations across the organization and serve as the central point of contact for all IT-related needs. - Build and scale IT processes, documentation, and SOPs that keep pace with company growth. - Own company-wide SaaS governance, keeping user counts, licenses, and access levels accurate across all platforms as headcount grows. - Drive cost optimization by identifying redundant tools, right-sizing licenses, and proactively negotiating with vendors. - Select and manage external IT vendors and service providers, including SLAs, renewals, and performance. - Give leadership hardware forecasts, budget insights, and operational reporting. - Recommend and implement tools and process improvements that make teams across the company more productive and secure. Security & Compliance - Own and evolve the company’s security posture end to end, including risk assessments and remediation planning. - Lead the company’s SOC 2 readiness and certification efforts. - Establish and enforce a security policy framework, including acceptable use, BYOD, access control, and data classification. - Manage identity and access management (IAM) across all platforms, including SSO, MFA, password management, and timely deprovisioning of departing employees. - Develop and maintain an incident response plan, and lead response and root cause analysis when issues occur. - Lead security audits and vulnerability assessments, and maintain compliance documentation. - Evaluate and implement security tooling (e.g., EDR, SIEM, DLP) appropriate for the company’s size and risk profile, and partner with an external managed security provider if needed for monitoring and response. - Own endpoint protection and device compliance, and run phishing prevention and security awareness training. SaaS, Identity & Collaboration Tools - Administer Google Workspace, Slack, and other collaboration platforms. - Secure employee access to company systems through identity-based controls, such as SSO, MFA, and device compliance policies - Manage SaaS user permissions and integrations between business tools (e.g., Google Workspace, Slack, and HR systems.) - Monitor endpoint and SaaS health and proactively identify and resolve potential issues. - Own and modernize the company intranet as a central hub for...