Overview Project Manager 1 coordinates customer implementation projects from initiation through project closure. This role supports project scheduling and coordination, budget and scope control, risk and issue management, and non-conformity resolution. We are hiring for Project Manager 1 Project Manager 1 is responsible for coordinating customer implementation projects from initiation through project closure. They are responsible for project scheduling and coordination, budget control, non-conformity resolution, and risk management. This is an entry-level to early-career project management role responsible for managing small to moderately complex customer implementations, operating under limited oversight and aligned with established project management methodologies. Responsibilities Utilize the Project Implementation Methodology and related tools to bring projects to successful completion within scope, on time, and within budget. Facilitate and coordinate client meetings using engaging, informative presentation methods. Create and maintain project documentation utilizing standards prescribed by the Project Management team Develop, maintain, and track project plans, including timelines, milestones, dependencies, deliverables, and action items. Manage timely and effective communication with key customer and internal stakeholders. Monitor project scope against contractual commitments and escalate potential out-of-scope requests appropriately. Oversee activities of project personnel to ensure projects progress on schedule and milestone commitments are met. Identify, track, communicate, and escalate project risks, issues, dependencies, and customer decision delays in a timely and appropriate manner. Provide support to other Project Management team members, as directed Coordinate with cross-functional teams (e.g., Services, Sales, Support) to ensure alignment and successful customer outcomes. Maintain accurate project data, status reporting, forecasts, and milestone tracking in company systems. Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy Basic Qualifications Bachelor’s degree Proficiency with Microsoft Windows and Microsoft Office. Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Facilitation and project management skills Organizational, multi-tasking, and time management skills Able to thrive in a fast-paced environment. Ability to work independently and in a team environment Self-motivated with the ability to complete projects in a timely manner Average travel requirements for this role are approximately 30% annualized and may vary by region and customer needs. Ability to collaborate effectively with geographically distributed and cross-cultural teams. Ability to support customer engagements across global time zones, with regular overlap required for North American business hours. Proficiency/fluency in English, both written and verbal. Hyland’s OfferingWe’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce. Learning & Development- development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees. R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow. Work-life balance culture– flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being- private medical healthcare, life insurance, gym reimbursement. Community Engagement– Volunteer time off (24h/year). Diversity & Inclusion– employee resource groups, inclusion benefits and policies Niceties & Events– snacks and beverages, employee referral program, birthday, baby gifts and employee programs If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us!We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. 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