Please note: This role is contingent upon contract award. While not an immediate opening, we are actively interviewing and may extend offers in anticipation of the award, with start dates dependent upon contract finalization. Creative Operations Specialist Nothing of quality gets produced without someone, somewhere, taking ownership – that’s you. You own the process that links developing striking creative deliverables and strategic, hands-on client management. You are the glue, the amazing enzyme that goes far beyond just managing traffic and communications as a producer, to simply doing whatever necessary to get the best work out of our best people for ICF Next and the client. Your tools are over-communication, organization, experience, a keen eye that sees traps down the road and steers the work around them, and a personality that encourages collaboration, creativity and professionalism. If this sounds good, we’d love to chat. Show us how you’ve done this before at a large marketing or advertising agency. Talk about the problems you’ve solved that are specific to large teams, big clients and budgets, and a crazy amount of deliverables. Demonstrate how you and your team are the “glue” sitting at the center of it all – getting the best out the account, creative and client's teams as a kind of show-runner. Looking forward to the conversation! About ICF Next ICF Next brings together strategy, creativity, data, and technology to solve real problems. We work with organizations facing complex challenges across energy, public health, climate, and more. The work is not just about communication. It is about helping people understand, engage, and take action. Our teams build integrated campaigns and experiences that connect with people and hold together across channels. The work needs to be clear, useful, and built to perform. If it does not resonate, it does not work. As a Creative Operations Specialist, you’ll: Support public and private-sector clients who tackle issues like HIV/AIDS, disaster preparedness, human trafficking, climate change, child welfare, and more. Act as a liaison between the account team and the creative team to own the creative development process, making sure we get the best work out of the team at maximum efficiency and quality for the company and client. Oversee workflow in multiple mediums across the account deliverables list, ensuring version control, edits, internal deadlines, final deadlines, quality control and final release files all are optimized. Assist in capture and organic growth estimating in partnership with Ops and Acct Teams. Help manage outside vendors such as printers, photographers etc. Draft internal and external creative development schedules geared around key milestones and stakeholders, that also allow for the best creative product. Audit hours, budgets, staff to match against expectations and proactive considerations, keeping everything moving smoothly. You’ll need: 5+ years' experience in creative operations, preferably within an agency environment. A bachelor’s degree in marketing, advertising, communications or equivalent experience in a related field. Additional Professional Attributes: Ability to multi-task and meet tight deadlines. Fantastic “soft skills” for managing/collaborating with people. Experience in the fulfillment requirements for creative deliverables across media – print, social, digital What we offer: Flexible working arrangements, including remote and hybrid options Competitive benefits, including healthcare and retirement plans Ongoing training and development opportunities A collaborative environment with opportunities to connect across teams Opportunities to contribute to social impact and community initiatives Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $74,090.00 - $125,954.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.